Your Privacy Matters

Overview

Avani Groups ("we", "us", or "our") operates this platform to help chartered accountants and their clients manage tax and compliance workflows. This policy explains what personal data we collect, why we collect it, how we protect it, and your rights regarding that data.

By using this platform you agree to the collection and use of information as described here.

Data We Collect

• Identity data — name, email address, mobile number, PAN, Aadhaar, date of birth, father's name.
• Financial data — bank account details, IFSC code, GST numbers, income details submitted for filing.
• Documents — Form 16, bank statements, invoices, and other tax documents you upload.
• Usage data — pages visited, actions taken, timestamps (used only for audit logs and debugging).
• Communication data — queries or messages you submit through the platform.

How We Use Your Data

• To provide income tax return filing and GST compliance services.
• To communicate filing status updates, OTPs, and service notifications via SMS and email.
• To verify identity as required by Indian tax regulations.
• To maintain audit logs as required by law.
• To improve and debug the platform.

We do not sell your personal data to any third party.

Data Sharing

We share your data only in the following limited circumstances:

• Your CA firm — the chartered accountant handling your filing has access to your submitted documents and personal details.
• Service providers — cloud hosting and storage providers (under strict data-processing agreements).
• Legal obligation — if required by law, court order, or a government authority.

Security

We use industry-standard measures to protect your data: encrypted connections (HTTPS/TLS), encrypted storage, role-based access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we take every reasonable precaution.

Data Retention

We retain your personal data for as long as your account is active or as required to fulfil the purposes described above. Tax records are typically retained for 7 years in line with Indian Income Tax Act requirements. You may request deletion of non-statutory data by contacting us.

Your Rights

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request deletion of your data (subject to legal retention obligations).
• Withdrawal of consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email us at the address below.

Cookies

This platform uses only functional session cookies necessary to keep you logged in. No third-party advertising or tracking cookies are used.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date above. Continued use of the platform after changes constitutes acceptance of the revised policy.